Wick Rattan Sofa Set - Light Grey

Ordered the light grey wicker rattan set from Laura James. In pictures this set is very definitely light grey, almost a whiteish colour. When the item arrived it was in a box saying ‘light grey’ but is in fact a dark grey colour almost identical to the ‘dark grey wicker set’ they also advertise. I saw another review stating that they had also ordered a light grey set like me and received this darker grey colour. Speaking to Laura James customer services they acknowledged they have had multiple problems with this set and people saying it does not look like the pictures. Despite this and me sending proof it looked nothing like what I ordered and completely false advertising the only compensation I got offered if I wanted to keep the set was £10 they said to me in the phone ‘as a good will gesture’, otherwise I would have to return the set to them at complete cost to me if I wanted a refund. I never complain but just to warn others, if you order the light grey sofa set it will come looking like their dark grey. In an attempt to be positive the delivery process was easy to arrange. Otherwise really disappointed I did not get what I ordered at all and that it was made my problem in that I would need to fund a return despite them knowing this was something multiple customers had raised.

Great quality at a good price and delivered on time I will use Laura -James again.

This is a wonderful set that has transformed our outside area. Much better quality than I had expected.

Was a little bit wary when we ordered the set as we wasn’t sure how good the quality would be. It’s was relatively easy to assemble and looks great and so sturdy. Just what we wanted. We’ve added some more cushions and looks really expensive. Very happy and would definitely recommend.

I was dreading receiving this set after reading previous reviews. Our order arrived ahead of the scheduled delivery date. Communication about delivery was excellent. The couriers delivered on time and everything arrived well packaged and carefully handled. We have been using the furniture for a few weeks now and overall I can say we are happy with our new garden furniture. However - it was difficult to put together and one of screws had to be replaced. The metal frame is fine once fully assembled but it does look a bit cheap and there were a few imperfections on the black powder coating which we were happy to overlook for the price of the set. I also agree with previous reviews that the seat pads are thin and additional cushions for the back of the chairs are 100% necessary! Considering that similar sets available elsewhere are either out of stock or over £1000 in price we are happy with our purchase!

I ordered the Wick Rattan Sofa Set in ‘Natural’ and couldn’t be happier with it! Great quality, very comfortable and looks lovely in the garden. The sofa is the perfect size for two adults and is very sturdy. The added bonus was the furniture arriving a whole month earlier than expected, just in time for Easter, which was brilliant!

I love the four seater sofa rattan set. It’s perfect for a small garden patio or decking area, it’s also really comfortable and looks great.

Great patio set, fast delivery and easy to put together.
Thank you

Wick Rattan sofa looks beautiful. Very easy to assemble. Very pleased with my purchase. Staff at Laura James is very approachable and they provide excellent customer service.

Love this set and for the price you can’t really get better. Comfy and solid, easy to put together and looks great in our summer house.