Reviews

Based on 14687 reviews
75%
(11012)
13%
(1980)
5%
(724)
2%
(330)
4%
(641)
Fantastic garden sofa and table.

We LOVE our new garden sofa and table! We just need it to stop raining now so we can use it! ( cushions have been in the garage since we took the photo!) We posted a pic of it on Facebook and everyone was commenting on how lovely it looked. It was really easy to assemble. It was a great price compared to other sofas we’ve looked at and the cushions are of a lovely quality. It even arrived a few weeks earlier than expected! I highly recommend this product- you will love it!

Great sofa

Arrived one week earlier than delivery was due. Delivery was very professional. Looks very nice I just did not put table yet because I do not have much space but still looks lovely. Just waiting for the nice weather to sit down. Thank you

Worth the wait

Love our new corner sofa set! We just need the sunshine now to enjoy it! The stickers for which parts were which had fallen off and were all mixed up, so made it difficult to work out which piece was which.... if this was fixed and a different method used, it would make it so much easier and quicker to put together.
I’d defo buy again, I love it!

Awful product. Damaged behond use

Come with majority of the parts damaged. Took a week of battling the cutter service ream for them to offer a full refund so it went in the bin.. defo not great

Fabulous

Love the units they look very classy and finish my new room off well.

Love it 😍 such good quality

I can’t believe how nice it is , I am so so happy with it.
Very good quality
Highly recommend

Daisy Ottoman King

I ordered the Daisy Ottoman King and received only half the bed I ordered as I was sent the wrong second box. I raised this and had the correct second carton sent to me after a weeks wait however this arrived completely damaged as though the box had been dragged across a dirty floor with all the suede of the grey bed end black with dirt. Unless they change the courier I wouldn’t order from this company again

Looks nice, quality not the best

Bedside table good size and look for what we needed however the finish is poor with edges scuffed and missing paint. Also difficult to fit together as pieces aren’t exact fit. Overall okay.

Service & Logistics Are Appalling!

Can't speak to the quality of this bed as we STILL haven't received all of the parts. We placed this order a month ago only to receive 1 of the 2 boxes it comes in. Called customer service, they said they would sort it and update us by email. We were promised that the 2nd box would arrive within 1-3 working days. It arrived 2 weeks after what they promised. Today, a month on from our initial order we received the second box and it is missing pieces!! Our current bed was disassembled as soon as the 2nd box arrived. We tried to call customer service right away but they shut at 4. I am so frustrated with the lack of service from this company. Some of the pieces that we've been provided are actually cut too small to fit together as well so even if all of the pieces arrived, we still wouldn't be able to assemble it. We'll be sleeping on a mattress on the floor until they bother to send us a complete bed (who knows when that will be). I am so fed up. I insist on a refund and I will NEVER be ordering from this company again.

Nice compact storage

Modern unit with wood effect shelf very pleased not for a lot of shoes

4 tier white bookcase

Wooden dowels weren't big enough for the holes, but went together super easy. Great quality for the price and looks nice

Best Purchase

This bed is so lush, I love it best purchase I made for my new home. The BF loves it too, goes so nicely. Was easy to put together, delivery was pretty quick too. Would definitely recommend.

Looking forward to ordering more stuff from this website for my home 😆

Great Purchase!

Fabulous table, great finish, good size and amazing for the price it is. Definitely worth buying, lots of space and storage for an office/lounge because of its modern look.

Shoe storage unit

We ordered a shoe storage unit from Laura James, which arrived much sooner than anticipated. After constructing the unit, I can honestly say that I am absolutely thrilled by the high quality and sophisticated appearance of the storage unit, which looks far more expensive than the £98 I paid and which fits perfectly in my narrow hall. Would I recommend 'Laura James' and the products the company sell? Absolutely!

Dining table

I have ordered a dining table with the chairs. It has arrived on time, but screws were missing. Mistakes happens, but when I have received a replacement second time I have got really frustrated as again a failure, wrong screws 🤦‍♀️ Such a waste of time and money. Going to B&Q to buy screws myself as otherwise I will be waiting for weeks to get a replacement not sure the right one. 😕 I am very upset

Very pleased and would recommend :)

Ordered the corner sofa, looks fab - took 3 hours to put together as its all flat pack but the delivery was prompt (1 day later than expected but prompt enough) and communication was good. The delivery guys were super helpful and also rang ahead. Overall, a positive experience and would recommend.

Great set

I love the design of the set and it is very sturdy. It is small but I need that when I bought it and can easily fit 4 people around the table. I agree with others that the instructions are a nightmare and it is fiddly but the end result is great. Good quality for a good price. Timely delivery and good communication with the company. Would recommend, just prepare for poor instructions.

Lovely addition to the garden!

Very impressed with the corner sofa we ordered and it arrived 3 weeks earlier than expected!! Perfect time for summer - thank you very much!

Fabulous purchase.

Absolutely amazed by the quality of this product. It arrived within 4 days. The colour of the wood is a crisp white. Very easy to assemble. Took me around 50 minutes and I'm a lone female doing this with minimal tools. Very simple door knobs which I have chosen to change but very pleased! Fabulous!!

Good

Giving it a 4 only because when we put it all together we noticed on one of the arms the plastic ratten had split but it was too late as we already got rid of the packaging for the price I paid I would of expected better but I can't send it back due to getting rid of the cardboard also one of the feet doesn't stay in keeps falling out

10 Seater Rattan Cube Outdoor Dining Set

Our order arrived a few weeks later than originally expected, but we were notified early on of the delay so it didn’t matter. We had seen lots of reviews about the set taking a long time to put together, but it didn’t take that long. The chairs and table were easily put together; however, the stools were tricky and took a long time. All items were clearly labelled and instructions were helpful, but it would be great if the bolts were separated. The set looks great now it’s up. Very pleased!

I star is being very generous!

This bed does not look the same as in the pictures. Really cheap quality and you can see screws. The covers do not fit and none given for the larger screws. Not a sturdy bed at all. Maybe good for a toddler! Very disappointed. It does go together easy though...

Dear Sharina,

I am very sorry to hear you're not satisfied with your product and are unhappy with the quality. Your feedback will be passed onto the relevant department to make improvements where needed.

I can see is currently being looked into by customer service and they will resolve this for you as swiftly and quickly as possible.

Kind regards,
Kenya

Glorious!

Loving this, excellent value, sturdy and loads of storage space. Arrived earlier than expected, well packed and in perfect condition. Carcass was super easy to put together, worth spending time adjusting the hinges which would have been easier with another pair of hands. Very, very pleased with glorious Gloria!

Arrived damaged and poor quality

I pre ordered this item and three weeks later I was notified of it’s shipment. Parcel 1 arrived and two days later parcel 2 came. I was a bit annoyed thai the items didn’t arrive together and had to chase this up with Laura James and DHL a few times. Sadly, when I opened the packages it was extremely damaged. Cracked, chipped, marked... every piece was damaged in some way. I had no choice but to return the item and request a full refund as I wasn’t convinced that a replacement would be much different. For the price of the item I felt the quality of it was very poor. My communication with Laura James was good, they immediately arranged a refund so the service was decent however the item very poor. Really sad because I loved her look of the item!

Lovely item, love the fact that I don’t have to make it. Fits in the space perfectly, going to be used as a toy box / spare seat for when all the family are round for tea.

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