Reviews

Based on 17271 reviews
75%
(12960)
14%
(2399)
5%
(879)
2%
(371)
4%
(662)
Su

The top drawer is a bit loose but overall happy with the purchase. Good quality product!!

Perfect for my grandaughter's room

Absolutely stunning and the draws are nice size.
Easy to assemble .
Delivery on time .
Would recommend to others excellent price .

Excellent

Got my order on time
Great price
So happy with the product , as looks just as in the photos.

Would recommend

Great desk!

I was worried about the wood not being real, but I am blown away with they quality, sturdiness and beauty of this desk! Would highly recommend

Gorgeous

Lovely stylish table and chairs that looks good quality. Would’ve given 5 stars however had an issue with delivery.

Beautiful Cabinet

I had been looking at something similar on another site which was almost £350 mor expensive than the side board I purchased. It was delivered quickly and it’s great quality. Nueve hat no issues at all and will certainly look out for furniture on this site in future.

Quick delivery and an almost lovely product.

The whole buying process was very simple, the site was easy to navigate and the delivery was super quick. I ordered on a Sunday evening/Monday morning and received the product on Wednesday. The shoe cabinet is a lovely colour and was fairly easy to build. The finishing product was the perfect size for my small hallway. It is also spacious and sturdy. I only have one complaint about the product and I have read it in other reviews are the doors do not align properly otherwise I would have given this a 5*.

Great

Really happy with the purchase, everything was great, delivery was just as stated, no pieces missing, instructions easy to follow. I'd say don't buy it if you wear more than size 7, as the shoes will not fit.

Charlie sideboard

A fantastic slimline sideboard perfect for the hallway. Great value for money, easy to assemble. Only minor issue is one if the doors doesn’t align properly but other than that I love it.

MARBLE COFFEE TABLES ☕

ABSOLUTELY LOVELY TABLES.
VERY STYLISH.
LOVE THEM.
LOOK GREAT.
LOADS OF GOOD COMPLIMENTS.

Assembly

When reading the other reviews before purchasing I must admit I did have a little laugh at everyone struggling to assemble, you'll find the same on most flatpack item reviews... "get ready for a divorce etc", HOWEVER, and seriously, they aren't wrong with this set.

The issues are not only the complete lack of instructions, but also the cheap easily threadable bolts but also the alignment of the inset bolts. On one occasion it was so out of line I had to drill my own.

A word of warning, this product will not be suitable for anyone inexperienced with assembling flack pack. As a large, competent 29 year old who practically does this for a living I genuinely struggled and almost called on a mate myself to come and hold pieces whilst I bent them into place.

The "instruction manual" is literally 2 pictures with arrows pointing everywhere, no real help at all so ignored it for the most part - seemed as they tried to cram as much on the page as possible which is useless for the customer.

The set itself is alright once finished. It's sturdy and looks good, albeit with a couple of bolts showing that physically wouldn't bend any further due to the bad nut placements.

Hi Oli, 
 
Thank you for your feedback. 
 
We would like to apologise that you had assembly issues with Kemble set and instruction issues. We really appreciate your feedback on this not being easy to assemble and that it was a struggle, this is certainly an area which we will highlight to the product team.
 
Once again, I am extremely sorry and if there is anything further we can assist with, please do not hesitate to contact us on customercare@laura-james.co.uk.
 
Kind regards,
Kenya

Sturdy set. Easy to build. Delivery as promised. Extra care by seller

Considering the price, this appears to be good value for money based on the sturdiness and material. Super easy to build as there are only two kinds of hex bolts, and a ratchet is even included. Loads of kit included, including covers and parasol, etc...

Minor issues. Delivery lead time was really long, but this is the same everywhere. The table cover resists, but does not appear to be fully waterproof. Chairs and stools require some tightening and untightening of the bolts to get them completely level, but the holes are such that you have some give. The hex bolts themselves are soft metal, which means some of them will strip, and I was missing some to begin with. So, that left one chair unbuilt. However, without any quibble, Laura James sent me a big bag of extra hex bolts.

I'd buy from Laura James again.

Impressed

Absolutely love these chairs. Lot of pieces to each but all came in a separate handy package.

Look more expensive than they were. Came before they said too. Very happy with my purchase!

Definitely recommend the Clemmie high gloss wardrobe and doors

Ordered the high gloss grey wardrobe and grey drawers , both were dispatched quickly and the delivery service kept in touch with me and delivered the items on time with no problems . On unboxing and building the items I had one hiccup which was a piece missing so I contacted customer services who responded within 8 hours and sent out a replacement which a received within a few days . The wardrobe and drawers are a beautiful set and I’m very happy with my purchase

Not satisfied

As i opened the 1st package, I could see the first cracked door. And then in the middle of assembly, 2 parts broke which means material is not strong as I thought it would be. My husband didnot like the material. Not satisfied

Hi Sehar,

I extremely sorry to see the damage to your wardrobe. This is unsatisfactory and not the quality we expect from our products. I can see our customer care team have sent you an email today in response to your email. We look to resolve this as swiftly as possible and we look forward to hearing from you.

Kind regards,
Kenya

Shoes storage

I recently purchased a lovely shoes storage, looks very beautiful and came really quickly.😃

Pretty much what I wanted!

It's a good quality table which is lightweight and very easy to assemble. It's not solid wood which in my opinion is GOOD thing. I HATE heavy solid wood furniture, especially as I live in an apartment. I would not recommend solid wood to anyone unless you never plan on moving house. The quality is pretty great and it overall fits the aesthetic I was going for.

Ideal Desk for Small Spaces & Great Customer Service

Delivery was quick! Due to the negative comments regarding delivery, I reached out to customer service who was responsive and reassuring. The desk was easy to assemble, I managed to put it together myself within a couple of hours. Fits perfectly in the corner of living room. At the back of the table it's straight (not pointed) making it ideal to run the laptop and desk lamp cables. The only two minor points is the gap around the draw is noticeable (to me) and the desk is only sizeable to fit a laptop or an A4 notebook at a time. I would recommend this table if you have little space and only need it for a laptop or as a writing desk. Laura James offered the lowest price at the time of purchase.

Space saver

Great bed , very sturdy and easy to assemble. Very pleased with purchase. Quick delivery too .

Hard to put together!

Now it’s up it does look amazing and good quality…. Putting it together was really hard though, but I must say it feels so sturdy and 100% worth the money. One of our chairs came with the wrong part and Laura James was so fast at responding and resolving the issue…. It was resolved in less than 48 hours including email exchanges so I really can’t fault their customer services at all! Would defo recommend buying, just be ready for an argument with the hubby while putting together!!!

Gorgeous sideboard

The quality and look of this sideboard is lovely. Everyone who has been to my house has commented on how nice it is. Looks much more expensive than it is.

8 Cube Storage Units

We are so pleased with the storage units. They are good quality, were easy to put together and look very stylish in our son's bedroom. Very satisfied customers.

BEST VALUE FOR MONEY!!

Thanks for the bed. I was holding back abit on buying it but i now cant stop feeling the lovely soft velvet. Bed is GRANDE looking and very sturdy! Excuse the mess. Just moved

Lovely Furniture

It is a very lovely white furniture with comfortable seats and glass on top makes it convenient to clean. I really loved it.

Hi Ifra,

Thank you for reviewing your dining table and chairs.

I am pleased to hear you love your set but I am very sorry to see the damage to your order. I can see you sent us an email on the 19th of September around 12.30 and we responded around 12.45 the same day. We have resent the email this morning and we hope to rectify this as soon as possible.

Kind regards,
Kenya

Delivered on time - extremely good service.

I cannot fault Laura James for the deliver on my table and chairs. They were delivered on time as stated. The table and chairs were flat packed and easy to put together. They look a bit cheaper in person than they do in the photos but still make a very good dining room set especially for the exceptional price.

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