Admittedly it’s taken us a while to put together (our own doing) but now that it’s done I’m really pleased with our set. For the price it’s good quality and fairly easy/simple to put together.
Only issues we had were one screw that just wasn’t going in, due to the hole not being drilled big enough for it to go in, but this was on one of the stools and with it being so secure with the screws that were already in anyway there’s no issue with it being missed. Had the same on one of the table ones which was needed but after a lot of messing we managed to get it in. Also the stain that was on our parasol but after contacting Gerald in customer service team a 5% refund was given fairly quickly.
We did wait about 2 weeks from in stock date to delivery but partially our fault as we were away and did ask for delivery to be delayed, this was sorted no problem again by Gerald who has been great the whole way through. I only assume they use local delivery firms (ours was in the neighbouring borough) so may be down to them also as seen comment about same thing by someone else but delivery taking place anyway, luckily that wasn’t an issue for us.
All in all I would recommend buying this, great addition to any garden!